Cancellation Policy
All services paid in full at time of booking. No refunds, unless weather related.
Group Policy
Groups of 12 or more must reserve with the group coordinator at 250-703-6051. discounts available. Corporate teambuilding adventures available too.
Age Restrictions
"1 hr. Main Cave Experience": minimum age 5.
"2 hr. Riverbend Cave Explorer": minimum age 5.
"2 hr. Rock & Rappel": minimum age 7.
"3 hr. Wet & Wild or Multi-Cave Adventure": minimum age 8.
4 hr. "Vertical Cave Challenge": minimum age 13.
5 hr. "Extreme Cave Rappel": minimum age 15.
Clothing Gear Required
All cave tour participants must have sturdy footwear (ie. hikers, boots or running shoes). Dress in long clothing, not cotton. Temp inside caves is 8 Celsius (47 F). For the "3 hr Wet & Wild", you should bring a complete change of clothes. For longer tours, double your layers top and bottom.
Mobility Restrictions
Although the Cave Theatre / Visitor Centre is wheelchair accessible, the caves & trails are not. There is a 20 min (1 km) moderately-strenuous uphill hike to the cave entrance. The cave interior is left natural with many rocks & boulders to navigate. Stepping up or down to approximately 1 metre in height is required at times during the tour.
Weight Restriction
Caving can be enjoyed at many levels so unless you are "morbidly obese" (my doctor's term) you can always give it a try. However, on the 4 and 5 hour tours that use ropes, the harness you have to wear has a maximum size of:
WAIST =114 cms. (45 inches)
THIGH = 69 cms. (27 inches)