Cancellation Policy
Refunds & cancellations are limited to 24 hours prior to departure. Group bookings vary from this stated policy.
Group Policy
Superfly Ziplines requires a 50% deposit & c/c number to hold the booking. Remainder is invoiced on the day, 30-day terms.
Age Restrictions
Superfly Ziplines & Treetop Adventures have a strict minimum age of 7 years old to participate in either activity.
Clothing Gear Required
For summer - our zipline tour does go into the alpine which is much cooler than the village. Bring warm layers. For winter - wear warm layers & dress as if you were going skiing; you can always take layers off! Closed in boots/shoes are a must for both activities.
Height Restrictions
Our Treetop Adventure Course requires a reach of 140 cm (4'7") for the kids course & 180 cm (5'11") for the full course, with flat feet on the ground. There is no height requirement for Superfly Ziplines.
Mobility Restrictions
For Superfly Ziplines you will need to have some level of mobility & for the Treetop Adventure Course you will need full mobility. However we can always work specially with guests whom have limited mobility to make something special happen!
Weight Restriction
Ziplining requires participants to be between 27-113 kg (60-250 lbs). Our Treetop Adventure Course has a restriction to fit our safety harness, please call our reservations office for details.