Cancellation Policy
24 hr policy: cancellations, "no shows" or reduced numbers in booking within 24 hrs of the activity, no refund.
Group Policy
Unleash primal fun & games with friends, family, co-workers, or any group. Contact Guest Services for rates and savings.
Age Restrictions
Monkido Kids Course: 7 yrs & older. Monkido Buddy Course: 7-11 yrs with an adult in the trees. Monkido Classic Course: 12 yrs & older. DragonFLY Zip Lines: 7 yrs & older. Primal Swing: 12 yrs & older.
Clothing Gear Required
Clothing should be close-fitting and appropriate for the season. Long hair must be tied back. Footwear must be closed-toed (sturdy sport sandals, shoes or boots) and worn securely. Strongly recommend no jewelry (especially necklaces or loose bracelets which could get caught in equipment). Tree sap can stain clothing, so dress appropriately.
Height Restrictions
Reach* requirements for Monkido Aerial Adventure: Kids Course: 140 cm or 4'7"; Classic and Buddy Courses: 180 cm or 5'11". *Reach height is based on feet flat on the ground to the tips of the fingers, when arms are raised above the head.
Mobility Restrictions
For guests with mobility restrictions, please contact Guest Services to discuss availability.
Weight Restriction
Primal Swing: Min. 95 lbs (43 kg) to a maximum of 400 lbs (181 kg); DragonFLY Zip Lines: Min. 100 lbs (56 kg) - or zip tandem with an Element Guide. Harness size restrictions. See our website for full access requirements.